Bringing café-quality coffee to St Basil's aged care
St Basil’s cares for residents across its aged-care community. When they wanted to improve the everyday experience, they started with the coffee.
Watch the St Basil’s story
What changed at St Basil’s
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“The Nescafé machine has increased staff morale.”
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“Residents can’t always go to a café so we bring the café to them.”
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“Getting the coffee machine set up was super simple.”
Reliable quality, at the scale aged care needs
The Challenge:
St Basil’s needed café-quality coffee that worked for residents and staff every day, without creating extra work for busy care teams.
The Results:
- The Nescafé coffee machine is simple & easy for every staff member to use, with minimal training
- Fast technical support from Nestlé team to minimise downtime and keep coffee flowing
- Nestlé handles end-to-end installation, with no disruption to resident care
Two Fusion machines built for care
Two NESCAFÉ Fusion machines suit aged-care settings best. One-touch operation, café-style choices and designed to serve residents and staff reliably all day.
Key features:
- One-touch selection
- 12 beverage selections
- Premium soluble ingredients
Busy-workplace benefits:
- Simple for staff and residents to use
- Consistent quality
- Fully supported by Nestlé Professional
Common questions from aged care operators
The Nestlé Professional team manages everything from delivery to first cup. You pick the spot, we handle the rest.
Machines are available on a simple rental model, with clear costs upfront. Ask us for a quote for your facility.
You get 24/7 technical support with national coverage and fast callouts, so coffee keeps flowing.
We confirm timelines upfront so your team knows exactly what to expect.
Yes. One-touch selection means anyone can make a café-style coffee in seconds.
Looking for a coffee solution for your business?
Our Nestlé Professional team can help match your workplace with the right products, equipment and support.
Call us on 1800 20 30 50.
You can also email us at nestleprofessional.beverages@au.nestle.com.
Our team is available Monday to Friday, 8am to 5pm Sydney time.
FAQs
Nestlé Professional delivers coffee solutions for businesses. Our coffee machines range offer fresh bean to cup systems and convenient soluble solutions, allowing us to tailor the right coffee experience for your business.
Nestlé Professional works closely with businesses to provide ongoing coffee solutions tailored to their needs. This typically includes equipment, products and service support to help ensure consistency and reliability.
Yes, our coffee machines require access to a reliable water connection to ensure consistent performance and quality. If your site does not have this in place, our team will guide you through the setup and help find the right solution for your business.
