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Terms and Conditions

Schedule to Conditions of Offer

Promotion Name

NESCAFÉ® Fusion workplace machine solutions bonus two months rental & free gift for selected contract sign ups (“The Promotion”). 

Promoter

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 of Building D, 1 Homebush Bay Drive, Rhodes, NSW 2138

Website

https://nestleprofessionalbeverages.com.au/enquire-now

Eligibility Criteria

This Offer is available to: 

  • Businesses in Australia who have an ABN; and
  • Who are new Nestlé Professional customers about to commence anew 3 year contractual arrangement for a Participating Machine (defined below) for their business needs, or
  • Are an existing Nestlé Professional customer who are within the last 3 months of their 3 year contract, looking to renew their contractual arrangement for Participating Machine (defined below) for an additional 3 year period their business needs (“Eligible Claimant”)

This offer is NOT available to: 

  • Existing Nestlé Professional customers currently within 0-27 months of their current contractual arrangement for Participating Machines (defined below)
  • New or renewing Nestlé Professional customers on Free On Loan “FOL” contractual arrangements 

An employee/individual representative who enters the Promotion on behalf of the Eligible Claimant must be aged 18 years or over and must have the authority to enter into rental contracts and make all required purchases and to enter the Promotion on behalf of the Eligible Claimant. For the avoidance of doubt, any Gift in this Promotion is to be awarded to the Eligible Claimant and not to the employee/individual representative who entered the Promotion on the Eligible Claimant’s behalf.      

Promotional Period

The Promotion starts at 12.01am AEST on 13 October 2025 and closes 11.59pm AEDT on 31 March 2026 (or while stocks last) 

Participating Machines

The Participating Machines are listed in the table below:

NESCAFÉ® Fusion FTP30
NESCAFÉ® Fusion FTP60
NESCAFÉ® Fusion FTP120
NESCAFÉ® Fusion FTS60
NESCAFÉ® Fusion FTS30e
NESCAFÉ® Fusion FTS60e

Offer

Sign up to a 3 year contract^ for a Participating Machine for a business or workplace, and get the first two months rental waived, plus receive a receive a free Gift

^Note: Participating Machine Contracts are subject to additional terms and conditions. 

Claim Method & Conditions

To be eligible for this promotion, Eligible Claimants must, during the Promotional Period:

  • Engage with a Nestlé Professional Sales Representative to discuss the suitability and viability of a Participating Machine solution for a prospective business and/or workplace;
  • Upon agreement and approval of a 3 year contract for one or more NESCAFÉ® Fusion machine solutions, a Nestlé representative will apply the following:
    • First two months machine rental waived; and
    • Free Gift (defined below).

Special Conditions apply (see below).

Gift

The Gift will consist of one (1) Nestlé Professional Coffee product from the list below, as outlined within the specific Eligible Claimant’s specific machine contract.

Product Qty Value
NESCAFÉ® Blend 43 Softpack 250g 6 packs $107.23
NESCAFÉ® Gold Softpack 250g 6 packs $157.94
NESCAFÉ® Santa Rica 1kg 3 packs $212.87
BUONDI Steady State 1kg 6 packs $228.39

 

Special Conditions

Participating Machine Contracts are subject to approval. Contracts have a 3 year minimum term and recurring monthly rental fees and minimum order quantities of Nestlé products apply. For more information on contract terms contact your Nestlé Professional Sales Representative. 

Bonus Gift will be provided and delivered by a Nestlé Representative after the first month of the contract commencement. If stocks of Gift run out or unavailable, we may substitute the Gift with another of equal or higher value.

Maximum Claims Permitted

One (1) claim per Participating Machine. 

Conditions of Claim
  1. These Conditions of Claim are to be read in conjunction with the Schedule to Conditions of Claim. To the extent that there is any inconsistency between the Conditions of Claim and the Schedule to Conditions of Claim, the Schedule prevails.

  2. Information on how to submit a claim form part of these terms & conditions. Any claim not complying with these Conditions of Claim and Schedule to Schedule to Conditions of Claim is invalid.

  3. Standard claim restriction: Employees, agents, successors, and assignees of Promoter, its advertising agencies and promotional companies involved in this Promotion, as well as family and household members of same, shall be ineligible to participate in the Promotion and shall be ineligible for any redemption covered herein.

  4. Promotional Period: The Promotion will take place during the Promotional Period. Any claim that occurs outside this period is invalid.

  5. Receipt of electronic claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.

  6. Verification Requirements: The Promoter may require the claimant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter may require any claimant to verify every claim they made during the Promotion period in order to claim a reward. If a claim cannot be verified to the Promoter’s satisfaction, the claim will be invalid.

  7. Standard Reward Restriction: All rewards unless stated to the contrary are not transferable & cannot be converted to cash.

  8. Reward Value: Reward value is correct at time of printing but no responsibility is accepted for any variation in the value of any award. 

  9. Reward Delivery: Rewards will only be delivered in Australia and each claimant should allow 28 days from receiving your validated confirmation email for delivery of their reward. 

  10. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

  11. Tampering: The Promoter may disqualify any claimant for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these Conditions of Claim and Schedule to Conditions of Claim. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all claims made by that individual invalid, the Promoter may also preclude that claimant from participation future promotions of the Promoter.

  12. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.

  13. Liability: To the extent permitted by law: (a) Nestlé’s only liability is as expressly stated in these terms and provisions in the Australian Consumer Law that cannot be excluded and all other guarantees, warranties and conditions are excluded; and (b) Nestlé will not be liable to you (whether in contract, tort or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of opportunity

  14. Disruptive, abusive, unsuitable claims: The Promoter may determine all claims invalid and/or preclude participation by a claimant if they disrupt, annoy, abuse, act contrary to law or engages in fraudulent misleading and deceptive conduct.

  15. Tax: Claimants should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.

  16. Promoter’s Decisions: All decisions are at the discretion of the Promoter (acting reasonably) and are final. No correspondence will be entered into.

  17. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or X (formerly known as Twitter) from any and all liability relating to the Promotion (this release is a requirement of the operators of Facebook, Instagram and X (formerly known as Twitter)).

  18. Privacy: Each claim becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 005 510